Zöe Franklin MP is the Data Controller of all personal information provided as a result of direct correspondence sent to her and her constituency and parliamentary offices and staff by constituents in her capacity as Member of Parliament for Guildford. Zöe Franklin MP is entitled to receive and use a copy of the electoral roll for purposes connected to her office

To contact Zöe Franklin MP please write to Office of Zöe Franklin MP, House of Commons, London, SW1A 0AA or email: zoe.franklin.mp@parliament.uk

Engagement with online forms and provision of information via the website zoefranklin.co.uk is governed by the privacy policy of the Liberal Democrats.  In respect of that information, the Liberal Democrats are the data controller, and you should consult their privacy policy (https://www.libdems.org.uk/privacy) for details of what information they hold, why, and how they use and process that information.

This notice explains how Zöe Franklin MP collects and uses personal data, the legal basis for doing so, who it is shared with, how long it is retained and provides information about your rights in respect of your personal data.

Data collection and lawful basis for processing

Zöe Franklin MP collects and uses personal information for the specific purpose for which it has been provided.  The type of personal data you can expect to be asked to provide may include:

• Full name/s
• Contact details including postal and email addresses and phone numbers
• Correspondence related to your case or query
• Case numbers/reference numbers related to your case or query

This list is not exhaustive.

In most cases, in order for Zöe Franklin MP and her office to assist with your case or query, the lawful basis that we will use to process your data is that it is necessary for a public task – specifically activities to support or promote democratic engagement.

Where it is necessary for you to provide Zöe Franklin MP and her office with special category data in order to assist you with your case, we will process this as necessary for reasons of substantial public interest.

Who Zöe Franklin MP shares your information with:

When Zöe Franklin MP and her office takes up casework on your behalf, it may be necessary to share the details you provide with government departments, local authorities and other public bodies. Zöe Franklin MP and her office will only share as much information as is necessary to take your case forward. 

Retention of personal data

Personal information relating to casework and queries will  be retained for as long as it is necessary to resolve or otherwise complete your request. Unless you request otherwise, Zöe Franklin MP and her office will retain your data for up to 5 years after your case has been closed or when Zöe Franklin MP ceases to be the Member of Parliament for Guildford, whichever is the sooner.

An up to date copy of the electoral register is retained at all times in order to verify whether individuals are constituents.

Your rights:

You have a number of rights in relation to your personal information and the opportunity to choose how it is used. You can:

• Obtain copies of the personal information held about you (known as a “subject access request”)
• Request that we correct or update any personal information held about you
• Ask that we erase or restrict the way in which weuse your information
• Request that personal information you have given for me to use is provided in an electronic format so it can be transferred to another data controller (also known as “data portability”)

If you wish to exercise your rights in respect of your personal data, have any concerns about how your data is used or wish to make a complaint about the way your data has been handled, please contact my office as follows:

Address: Office of Zöe Franklin MP, House of Commons, London, SW1A 0AA
Email: zoe.franklin.mp@parliament.uk

Complaints will be acknowledged within 30 days of receipt.

Alternatively, you have the right to complain to the Information Commissioner’s Office (the “ICO”) if you are not satisfied with the way I use your information. You can contact the ICO by writing to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF